Terms & Conditions

Last Updated: 10.10.2026

1. Agreement to Terms

1.1 Acceptance

These Terms & Conditions ("Terms") are a legally binding agreement between you ("you") and CODEGENIX LTD (Company Number 16808123), a company registered in the United Kingdom with registered office at Academy House 11 Dunraven Place, Bridgend, Mid Glamorgan, United Kingdom, CF31 1JF ("CodeCraft," "we," "us," or "our"), for your use of our AI-assisted software development and specialist review service (the "Service"). By using the Service you agree to these Terms.

1.2 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts.

We do not accept new sign-ups from Russia, Belarus, Iran, North Korea, Syria or Cuba: at sign-up we check the country of your IP address and the domain of your email address, and we do not accept payments with a billing address in these countries. Existing customers keep access to their account and balance.

You may use the Service for yourself or for a studio, company or other organisation. When you use it for an organisation, that organisation is the customer under these Terms and is responsible for the account and everything bought through it, and you confirm you are authorised to accept these Terms on its behalf. Rights that the law gives only to consumers, such as the statutory right to withdraw from an online purchase, apply to an individual buying for personal use and not to an organisation buying for its business. Everything our policies promise, including the refund of unused credits, applies to every customer alike.

1.3 Other Documents

These Terms incorporate our Privacy Policy, Cookie Policy, Refund Policy, Cancellation Policy and Payment Policy. Specialists are also bound by the Specialist Terms & Conditions.

2. Service Description

2.1 Core Services

CodeCraft provides:

• Project Estimates: an AI-assisted breakdown and credit quote for every brief, before anything is charged
• Project Builds: a CodeCraft developer builds your project from the brief, using AI-assisted code generation, and agrees the timing with you by email
• Specialist Review: review of a project by a developer from our specialist network, when you request it
• Support: help by email from a person

2.2 Service Levels

Credit bundles and custom top-ups buy credits only. Every credit is the same whichever bundle or amount it was bought with: a larger bundle lowers the price per credit, it does not add services, faster delivery or a different level of support. What a project costs in credits is shown before you confirm it.

2.3 Service Availability

We aim to keep the Service available, but we do not guarantee uninterrupted service.

3. User Accounts and Responsibilities

3.1 Account Creation

You must provide accurate information when creating an account. You are responsible for keeping your password confidential and for all activity under your account.

3.2 User Obligations

You agree to:

• Provide clear and complete project requirements
• Use the Service only for lawful purposes
• Not attempt to reverse-engineer our systems

3.3 Prohibited Uses

You may not use our Service to:

• Create malware, viruses, or malicious code
• Violate any laws or regulations
• Infringe on intellectual property rights
• Engage in unauthorized access or hacking activities
• Create code for illegal gambling, adult content, or hate speech platforms
• Develop surveillance or tracking software without proper consent
• Build weapons systems or military applications
• Circumvent security measures or digital rights management

4. Intellectual Property Rights

4.1 Ownership of Generated Code

Once the credits for a project have been charged, all intellectual property rights in the code generated for that project belong to you. This includes source code, documentation and configuration created for your project.

4.2 CodeCraft Intellectual Property

We keep all rights to our platform, tools and any pre-existing materials. Nothing in these Terms grants you rights to them beyond the code generated for your project.

4.3 License to Use Service

We grant you a limited, non-exclusive, non-transferable license to use our Service in accordance with these Terms. This license ends if you materially breach these Terms.

4.4 Feedback

We may use feedback or suggestions you send us about the Service without compensation or attribution.

5. Payment Terms and Credits System

5.1 Credit Purchases

The Service runs on credits. Credits are bought in advance. At the Starter rate 10 credits cost €1 (500 credits for €50); larger bundles and larger custom top-ups lower the price per credit. What a project costs in credits depends on its size, features and technologies, and is quoted before anything is charged. Credits are non-transferable between accounts. Available packages:

• Starter Bundle: 500 credits for €50
• Growth Bundle: 2,750 credits for €249 (9% discount)
• Professional Bundle: 11,500 credits for €999 (13% discount)
• Custom top-up: any amount from €1 to €20,000, or its equivalent in the currency you pick at the day's rate, with the upper limit rounded down to a round figure so it never exceeds €20,000. Charged exactly that sum, and any amount in that range buys at least one credit

5.2 Credit Usage

Credits are taken from your balance when you confirm a project quote or a specialist request, never before. Nothing else is charged. Credits are used for:

• Your project brief: priced from its complexity, features and technologies, and shown to you as a quote before anything is charged
• A specialist request on a project, quoted before you confirm it
• Changes you request after delivery, quoted as a new brief before anything is charged

5.3 Payment Methods

We accept Visa and Mastercard credit and debit cards. You enter your card details in our checkout; they are passed straight to our payment processor and we do not store them. We keep only the payment status, amount, currency and the processor's payment reference.

5.4 Currency

You pay in the currency you select: euros, US dollars or one of the other currencies offered in the currency selector. Prices in other currencies are converted from euros at live exchange rates refreshed once every 24 hours (if the rate service is unavailable, the last rates we received stay in use). The same rates set both the price shown and the amount charged. Your card issuer may still apply its own fee if your card is denominated in a different currency again.

5.5 Refunds

Unused credits are refundable if you ask within 14 days of buying them. Credits already spent on a project or a specialist request are not refundable. Credits never expire, so unspent credits stay in your balance after the 14 days. Approved refunds go back to the card you paid with; how long your bank takes to show them depends on the bank. This is the only refund rule; our Refund Policy states it in full.

5.6 Price Shown at Checkout

The price shown at checkout, in the currency you selected, is the amount charged for your credits.

6. Quality Standards and Warranties

6.1 Quality Standards

We work to deliver code that:

• Meets the specifications in your requirements
• Follows common coding practices
• Includes reasonable error handling

6.2 Disclaimer of Warranties

Except as expressly provided in these Terms, and except for rights that cannot be excluded by law (including a consumer's statutory rights), the Service is provided "as is" without warranties of any kind, including fitness for a particular purpose.

7. Confidentiality and Data Protection

7.1 Confidential Information

We keep your project requirements and code confidential and use them only to provide the Service.

7.2 Specialists

Specialists who review projects accept our Specialist Terms & Conditions, which require them to keep client code and information confidential and not to keep, reuse or share it.

7.3 Personal Data

How we handle personal data is described in our Privacy Policy. No system is completely secure, and we cannot guarantee absolute security.

8. Limitation of Liability

8.1 Cap on Liability

To the extent permitted by law, our total liability for any claim is limited to the amount you paid for the project or credits giving rise to the claim, or €5,000, whichever is less. Monetary amounts in these Terms and in our Payment Policy, Refund Policy and Cancellation Policy are in euros unless stated otherwise.

8.2 Exclusion of Damages

To the extent permitted by law, we are not liable for indirect or consequential losses, including lost profits, revenue or data.

8.3 What We Do Not Limit

Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, or any other liability that cannot be limited by law, and nothing affects a consumer's statutory rights.

9. Indemnification

9.1 User Indemnification

If you use the Service for an organisation's business, you agree to indemnify us against claims arising from your breach of these Terms or your infringement of third-party rights.

9.2 IP Indemnification

We will defend you against claims that code we delivered infringes third-party intellectual property rights, provided you notify us promptly and cooperate fully.

10. Termination

10.1 Termination by You

You may delete your account at any time from Dashboard → Settings, or by writing to support@codecraft.expert. Unused credits bought in the last 14 days can be refunded under our Refund Policy.

10.2 Termination by CodeCraft

We may suspend or close your account for violations of these Terms, fraudulent activity or chargebacks. We will give notice except where immediate action is needed. Unused credits bought in the last 14 days stay refundable, except credits paid with a payment that was charged back or fraudulent.

10.3 Effect of Termination

On termination your right to use the Service ends. Provisions that by their nature survive termination (including intellectual property, limitation of liability and disputes) remain in effect.

11. Disputes and Governing Law

Please write to support@codecraft.expert first; most issues can be solved that way. These Terms are governed by the laws of England and Wales, and disputes are decided by the courts of England and Wales. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live and may bring a claim in its courts.

12. General Provisions

12.1 Entire Agreement

These Terms, with the documents listed in section 1.3, are the entire agreement between you and CodeCraft regarding the Service.

12.2 Severability

If any provision is found unenforceable, the remaining provisions continue in full force.

12.3 Assignment

You may not assign these Terms without our written consent. We may assign these Terms to a successor operating the Service, without reducing your rights.

12.4 Force Majeure

Neither party is liable for delays or failures due to circumstances beyond reasonable control.

12.5 Notices

Legal notices must be sent to support@codecraft.expert or to our registered address. We may send notices to your account email address.

13. Modifications to Terms

We may change these Terms. Material changes will be announced by email or on the Service at least 30 days before they take effect. The date at the top of this page shows when the Terms last changed.

14. Contact Information

For questions about these Terms or our Service: